Shipping policy
At Unique Charm, we strive to provide a reliable and seamless shipping experience for all our customers. Below you’ll find details on our shipping process, delivery times, and policies.
Processing Time
We pride ourselves on our quick processing times. All orders are processed and shipped within 1 business day of receiving your order confirmation. Once shipped, you’ll receive an email notification with tracking information to follow your package’s journey.
Shipping Costs & Delivery Times
United Kingdom
- Standard Shipping (1-3 business days): £3.50
- Free Shipping: On orders over £35
European Union
- Standard Shipping (3-5 business days): £8.00
- Free Shipping: On orders over £75
United States
- Standard Shipping (5-7 business days): £12.00
- Free Shipping: On orders over £100
Please note, delivery times are estimated and may vary based on your location or during peak seasons.
Customs & Duties
For orders within the EU and USA, please be aware that customs fees or import duties may apply, depending on the destination country’s regulations. These charges are the responsibility of the buyer and are not included in the shipping fees.
Lost or Damaged Packages
In the rare event that your package is delayed, lost, or arrives damaged, please contact us at hello@uniquecharm.co.uk within 7 days of the expected delivery date. We’ll work with our shipping providers to investigate and resolve any issues promptly.
Contact Us
Should you have any questions or concerns about shipping, please reach out to us at hello@uniquecharm.co.uk Our team is always happy to assist and ensure a smooth shopping experience.
